I was getting an error “Error: Inconsistent zone “domain.com”: The NS record “ns1.domain.com” has no address records (A or AAAA). ” while adding a new domain under a reseller in Plesk.

This was due to trying to host the remote domain (the registered nameservers hosted remotely) in our server.

This can be fixed by adding the domain under a new subscription and then modify the subscription to the user’s. Once the domain is created, provide the A entry record to client and ask him to update domain’s A entry at his DNS provider, so that the domain will point to our server.

That’s it!

• DNS
• plesk
• windows