This is a known cPanel bug. To fix this issue please perform following steps: 1) remove cPanel config /var/cpanel/sysinfo.config 2) then regenerate it by using ‘/scripts/gensysinfo’ 3) to apply changes you need restart cPanel service: # /scripts/restartsrv_cpsrvd
exim issue : ratelimit database not available
Fix Please remove the following corrupted files from exim database and restart exim. removed `/var/spool/exim/db/ratelimit’ removed `/var/spool/exim/db/ratelimit.lockfile’ removed `/var/spool/exim/db/retry’ removed `/var/spool/exim/db/retry.lockfile’ removed `/var/spool/exim/db/wait-dk_remote_smtp’ removed `/var/spool/exim/db/wait-dk_remote_smtp.lockfile’ removed `/var/spool/exim/db/wait-remote_smtp’ removed `/var/spool/exim/db/wait-remote_smtp.lockfile’ restarted exim
Email issue : retry time not reached for any host after a long failure period
This can be fixed by removing some corrupted files from exim db which will be generated automatically. Fix cd /var/spool/exim/db rm -f retry retry.lockfile rm -f wait-remote_smtp wait-remote_smtp.lockfile service exim restart
R1soft issue : Socket timed out after waiting for more than 1,800 seconds to read/write
Steps to increase the timeout value: ==================================== --Edit the following file on the Backup Manager: /usr/sbin/r1soft/conf/server.properties --Change the following line to read: agent-network-connection-timeout=36000 --Save and exit the file. --Place the Server Backup manager into maintenance mode and let the running jobs complete then Restart the Backup Manager: # /etc/init.d/cdp-server restart
Policy server HTTP error: 9002 connect(127.0.0.1:579) failed: Connection refused in /var/log/maillog
Fix The issue is that cPhulkd is not listening on port 579. The issue is temporarily resolved by restarting Dovecot. The fix for this issue only takes effect on servers on which monitoring for cPhulkd is enabled, which is why I enabled it on your server.
ClamAV/ClamTK install in linux
ClamAV is an open source and cross-platform command line antivirus app for detecting Trojans, viruses, and other malicious codes. ClamTk is its GUI front-end. Install ClamAV/ClamTk on Ubuntu and Debian, using following commands. # sudo apt-get install clamav # sudo apt-get install clamtk
MySQL getting restarted continuously
MySQL was getting restarted every 5 min. No cron was there. Also no particular errors in error log. Fix Fixed the issue by running cPanel rpm fix. # /scripts/check_cpanel_rpms I had that command repair the RPMs which resolved the issue.
Open cart error : login was prompting again and again in open cart
session path is saved in session.save_path = /tmp; Fix Login was prompting again and again in open cart. Issue was that /tmp was getting filled up so that write data failed. It was cleared by clearing tmp folderas it was filled completely.
Site error: the file /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/inc.php requires the ionCube PHP Loader ioncube_loader_lin_5.6.so to be installed by the website operator. If you are the website operator please use the ionCube Loader Wizard to assist with installation.Child failed to make LIVEAPI connection to cPanel.”
Fix This can be fixed by enabling zend in tweak settings of whm.
change language in roundcube email client
Fix To do that, log into your Roundcube webmail client. There click on Settings in the upper right corner. Then select Preferences -> User Interface : select the desired language.